Monday, November 16, 2009

Sinclair shows interest in Arab World Insurance Market

Sinclair Insurance Company Limited has appointed a task team to check possible admittance in some Arab insurance markets.
One of the first markets Sinclair shows a growing interest in the Palestinian market, where it is now discussing with some local insurers possible cooperations and investments.
Sinclair already has a growing activity in north-east Africa, and intends to increase its involvement in the developing markets in the Islamic states there.
Sinclair sees this development as a balancing activity to its ongoing online sales to highly developed and regulated markets worldwide.

Sunday, November 15, 2009

H1N1 Swine Flu - new ways of protection

H1N1 catchs many headlines worldwide, especially as the vaccinations and treatment medicines are "young" and not tested in the more traditional manner: over a period of few years.
There is a great fear that some of these vaccinations and treatment medicines are helping only in a partial way, and will not by adequate and available to all the population in need.
Some insurers are already providing solutions: NOT medical solutions, but financial ones.
One of the policies already offered is the H1N1 Protection Cover by Sinlciar Insurance Company. This cover, issued under the PA policy form and concept, provides bulk sum compensation to individuals infected by the H1N1, and in cases of death as a direct result of H1N1 Swine Flu - additional compensation to the beneficiaries of the insured.
This cover does not provide a solution to the flu itself, though it helps comlying with the financial burden caused by the inability to work or provide for ones family.
The policy is not yet available online, but quotes are available at info@sinclairpremium.com or at www.sinclairpremium.com/contactus.asp.
Sinclair provides this cover to all individuals worldwide, excapt for US & Canada residents, due to regulatory restrictions. The cover is also available through Sinclair's affiliated insurer - City Policy Insurance Company in Ukraine and its Palestinian Branch.
Now that the Northern Hemisphere is going into its winter season, the exposure to H1N1 Swine Flu increases, and the risks of catching it grow dramatically. The cover offered by Sinclair will be available all over the winter months until August 2010, and available in all local currencies.

Tuesday, September 1, 2009

Sinclair Insurance Company: New Homebirth Policy for the Expecting Mother

Over the past decade Homebirth Midwives have been faced with enormous difficulties obtaining Professional Indemnity for their practice. The number of insurers accepting this type of cover has constantly decreased, and now less than five companies regularly write Indemnity Insurance for midwives practicing Homebirth. Sinclair Insurance Company is one of them, and the only one providing this cover instantly online (www.sinclairpremium.com).
Last week, Sinclair's development team announced the company is about to propose a new policy, which will cover the expecting mother for her single specific event, and in which the errors and omissions or malpractice of the midwife attending the Homebirth, will be covered under this new policy.
The rates vary from as low as US$750 (AUD$1000/ €540/ £500) up to US$2,500 (AUD$3200/ €1800/£1650) per single birth event. The main factors will include indemnity amounts, deductibles, specific situation and data of the expectant mother, and information about the practicing midwife.
The policy will be available online by the end of September 2009, but expecting mothers may apply for this cover from 05 September 2009.
The policy is a unique solution, never before available as a single health product. Sinclair expects this policy to become very popular in the Homebirth field, although it will not necessarily solve the problem Australian Homebirth Midwives face with the new proposal now under discussion to introduce a National Registry of Midwives and other occupations, which mandates that the registered midwife must have a valid indemnity insurance policy.
For women worldwide this, together with the already available online PI policy for Homebirth practitioners, will be a practical solution, at an affordable price (not cheap – but affordable).
(For more information about the new policy: write to info@sinclairpremium.com – attention ICS Team, or follow the news at www.sinclairpremium.com).

Monday, August 24, 2009

Some Are Scared, Others Are Doubtful - But The Numbers Are Growing

Who are you, the online shoppers?
Many times, people refrain from buying insurance online. Many are afraid to take a p0licy online from an offshore insurer.
However, the number of people taking insurance online is rapidly growing, and those that are ready to take a policy from an offshore insurer online is growing in a more moderate manner.
No doubt that the maturity of the common person over the internet is growing, and the notion of buying online becomes more and more common.
Sinclair Insurance Group reports a constantly growing number of people who are visiting its website (http://www.sinclairpremium.com/), and those who are accepting the concept of buying online is steadily growing. Sinclair's statistics show that age groups that did not go beyond visiting and taking quotes online, are now buying more easily, and accept the concept that insurance is a "product" like any other tangible manufactured product, available online.
The age variety of online shoppers becomes wider, and unlike ages 19 to 36 - the most common buyers in 2006-2007, the range of ages is 19-54 in the following 2008 till June 2009. Age group of 55 to 70 is already representing over 7% of the buying market in Sinclair, and there is a growing demand for "Retirees Run Off Policies" - mainly for Engineers & Architects and Nurses.
Why not?
There are many who are looking for a support from others. Many potential buyers are making "chats" with others, in an attempt to gain support before they make their first time purchase online. It is common that people are using the internet as a "purchasing support tool", and tend to continue search for the actual product purchase from a store, or at least a phone call centre - at least speak to a live person. The "Online chats" or "Live talk to a Customer Service Officer" is regarded by many as "a poor attempt to take my money"...
Well, it is better, therefore, for an insurance provider to maintain a multi-option sale facility: onilne, actual office nearby, direct phone team, that is vailable 24/7, preferably sitting in the same city the caller is living - but that is exactly the opposite from the online concept.
Mr. Les Blake, Sinclair's Insurance Company Liabilities Expert, told us a task in Sinclair, led by Mr. Blake, conducted a mass survey among 2,000 of the company's insureds, and recommended the company's management to enable sales over the phone, as well as introduce a new Inner Group Pay Card (Thompson Card), to enable its' prospective customers purchase and pay instantly without the hassle of creating online accounts with other service providers. Sinclair Insurance Company has signed an Issuer Agreement with Thompson Cards, and provide its customers with the Thompson Card totally free, and instantly usable. The survey was conducted in order to study the buying habbits of the Homebirth Indemnity Insurance worldwide - a product that is quite unique to Sinclair in the past half decade. The survey referred to few variants: the age factor, online purchase, status of the insurer as an offshore insurer, costs, localisation of supporting services (mainly who handles claims and how), and the image of the offshore insurer in different groups.
Mr. Blake referred to the big question of why Australian & British Homebirth Midwives are less interested in this unique product, especially in the light of the proposed Australian National Registry, which will create a legal problem for midwives practicing Homebirth without Indemnity insurance. 'Sinclair', adds Mr. Blake 'is trying to discuss this issue with the local Australian authorities, presenting an existing option now, in a way that will drive Australian midwives to consider this option rather than be upset about the National Registry with its restrictions".

Sunday, August 9, 2009

Sinclair's Special Offer for Nurses & Midwives Now Online

Sinclair's Surprise Hot Spot
And now for the month of August 2009 only:

Take out Sinclair's Nurses & Midwives Professional Indemnity (Malpractice Insurance)
& General (Public) Liability Insurance for one year – and get the second year for free!

It is so easy and friendly: just go to Sinclair's website, and take independently and
instantly your liability policy online. It will take you no more than 5 minutes.

Take an instant quote online at www.sinclairpremium.com/nurse-insurance.asp
Once you take out the policy, a Period Extension Endorsement will be issued
to reflect the 2 years coverage period you can now enjoy.

Sinclair Insurance Company Limited – a world leader in online insurance
For details: 24-hour messaging phone: +61 2 9475 5002 fax: +61 2 9475 0969
Email: info@sinclairpremium.com url: www.sinclairpremium.com

Monday, July 27, 2009

Why Online? Why Offshore?

Working constantly in the insurance business online, face me daily with the questions: How can I trust an insurer online? How can I trust an offshore insurer? How do I know claims will be paid? Who else bought from you? And many more questions, all aimed to satisfy the hesitation online customers have.

I find few types of customers online:
"The Natives": those that the internet is their natural habitat: they look for info online, they shop online, and usually make payments online. Their questions are usually not posed. They either find answers online (searching the web for confirmations and verifications, looking in the FAQ, "playing" with the options the website provides them with). They either buy from you or not. It is very difficult to change their decision; however, they are the majority of our customers.
"The Seekers": these are people who use the internet as a supporting tool. Usually, they will buy from other sources: insurance agents or brokers, phone or direct insurers. The internet serves them as an additional ground for finding information: comparing rates, seeing the alternative. They are rarely our customers. If we want to acquire these people as policy holders, we need to establish physical contact – not by email: telephone conversation may help.
"The Hesitants": These are not "Natives", but they search the internet for possible solutions. They may do that because they do not have other option. They buy sometimes – but they have a lot of reservations, and many questions. Their experience in using the internet is a bit limited, and they need further guidance and assistance.

The entire Customer Support Operation is created to support the "Hesitants". It is difficult, and we know that failing to satisfy them cause a major headache: they spread the word that we are no good – only because they try to justify why they did not buy – or succeed to buy.

Not every person can buy online. I mean not only those who do not go online to search for a possible solution, but those who do search and in need of a solution.

I tend to define the place of the Offshore Online Insurers as a "Solution Not Available At Home".
If you can get a similar policy from your next door insurance provider – agent, broker or carrier – go ahead and do it. Even if you can get a cheaper deal online, there is no substitute for the local provider. Most of the local providers have online options anyway, so if you want it online – you can take it from the comfort of your living room.

Offshore Providers are better used when the solution is not available in your homeland. You should than examine your needs and try to buy a policy that first meet your needs, and then try to make gradual payments, to ensure you are covered for the premium you paid time wise.

Sunday, July 26, 2009

Argues about online insurance for kids - where are the parents?

In the past decade I followed endless number of policies offered on the web for kids: life, severe maladies, accidental covers - and micu more.
In the past week, I followed the publications about kids being murdered by their parents. This was much more frustrating and sad.
Yesterday, I read in details a murder case of a child, 3 years old, that was allegedly murdered - because the father had a dispute with his wife.
Knowing that it is only the tip of the iceberg - as there are millions of kids suffering from their parents behaviour in more than one way - gives a new perspective to the concept "Care", Parents", "Love" - and responsibility.
Do we as a society do enough to fight this issue?
Probably not.
And those families that are "OK"? Are they doing what is needed to take care of their kids?
I can tell you that even among good, loving and caring families the need to protect the kids doesn't always come first, and many kids are exposed to health, accidental and other risks, and their parents will not spend the money required to acquire the right protection they need. And most of the time it means only as low as $1 a day...